Here comes a similar problem:
One of our customers failed to reset oil on a Jeep Renegade 2020 with Autel MaxiCOM MK908 II diagnostic scanner.
Error message “Unlock failed. The tool did not allow.”
Solution:
For 2018+ FCA Chrysler Jeep Dodge you need to unlock or bypass gateway to access functions.
2 Ways:
1. use Chrysler 12+8 gateway adapter, Start Connector to unlock gateway
Chrysler 12+8 Bypass Cable, Star Connector?
2. purchase AutoAuth license
How to Purchase, Activate and Use FCA AutoAuth for Autel Scanners?
This can be applied to all Autel MaxiSys and MaxiCOM scanners.
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