PIWIS3 Software Cannot Connect to VNCI PT3G Solution

When your PIWIS3 software cannot connect to the VNCI PT3G scanner or the original PT3G/PT4G device, your PIWIS3 driver is tampered with or replaced.

You need to restore the original PIWIS3 driver.

The steps to restore the original PIWIS3 driver are as follows:

1. Download the original driver (the current driver version is v3.5.6)

2. Open the PIWIS3 driver location, delete all files below the location, and copy the original driver file to the location.

PIWIS3 driver location path:  D:/PiwisApps/VCI/Actia_64/XS_D_PDU_API_64/

3. Copy the following registry contents to a text file with a.reg suffix, and double-click the file to run it.

Windows Registry Editor Version 5.00
 
[HKEY_LOCAL_MACHINESOFTWAREACTIA I+ME GmbHPT3G-VCIModule VersionsXS_D_PDU_API_64]
 
[HKEY_LOCAL_MACHINESOFTWAREACTIA I+ME GmbHPT3G-VCIModule VersionsXS_D_PDU_API_64.5.6]
"Image Version"="3.5r06-13787-108"
"Image File"="D:/PiwisApps/VCI/Actia_64/XS_D_PDU_API_64/PT3G-VCI-3.5r06-13787-108-20220801"
"Module Version"="3.5.6"
"Module File"="D:/PiwisApps/VCI/Actia_64/XS_D_PDU_API_64/PT3G-VCI-D-PDU-API-Fw.tgz"
"Image Boot Timeout"=dword:0001d4c0
"Update Timeout Default"=dword:00003a98
"Update Timeout Image"=dword:00030d40
"Update Timeout Module"=dword:0000afc8
"Module Name"="D-PDU-API"

4. Finally, connect the VNCI PT3G or the original PT3G/PT4G device, run the ACTIA_D-PDU_API_Tester.exe program, click Start to run, all communication protocols are completely passed, indicating that the original device driver is fully restored to normal, as shown below:

How to Configure VNCI Porsche PT3G VCI?

 How-to: install VNCI Porsche PT3G PIWIS III device manager and driver PUD API.

Part 1: Install VNCI PT3G Device Manager

The device manager is used to update VNCI PT3G firmware online.

VNCI PT3G firmware update tool (Device Manager) download link

Install VNCI_PT3G_Device_Manager setup.exe until finished.

Run VNCI PT3G Device Manager

Check device information serial number and firmware version

Check if there is a new firmware/software version on server and run an upgrade.

Part 2: Install and configure Actia PUD API driver.

If use our VNCI PT3G HDD, the software and VCI are configured, don’t need to configure VCI driver any more. Plug and play.

If use original or 3rd party PIWIS III software, need to configure VCI in driver PUD API, otherwise may fail to connect.

Make sure the device VCI shows as PT3G_VCI rather than 6154a or other J2534 VCIs.

 

Download PIWIS OEM driver (includes Actia PUD API Driver and patch) and extract zip file

PIWIS OEM Driver

Copy and paste XS_D_PDU_API_64 folder to PiwisApps/VCI/Actia-64 folder (replace the existing folder)

Then open driver folder, run 3.4.1 patch. (Build connection between software and VCI)

Run ACTIA_D_PDU_API_Tester.exe program on PiwisApps/VCI/Actia_64/XS_D_PDU_API_64 folder

Select device module type as PT3G-VCI

Check if the serial number displayed in D-PDU API driver is the same as displayed in PT3G device manager.

If yes, software is ready to use.